Just an update as Wild Country had sent me an e-mail over six weeks ago that they received my "nuts" - and then silence. I received an e-mail today from the UK Wild Country Sales Manager after having sent an e-mail to the "auto generated response e-mail" when I registered. To my surprise that e-mail address is being monitored. Even though we sent them to Salewa North America in Boulder all the hard work has been going on in the UK. They have gone from shutting down production, moving it, getting re-certified by CE and are now back in production and getting things rolling. They told me to expect my replacements in a couple more weeks. Keep in mind I sent mine in early October so expect to see yours accordingly.